Please include as much of the following information as possible when contacting us so we may locate your order and help. You can right-click My Computer on the desktop, select Manage>Device Manager>DVD/CD-ROM drives to find the DVD drive and right. When the set up finishes, please right-click the icon on the desk top of your computer, and choose Run as administrator. Or you can tell us your situation, and we'll get back to you as soon as possible. Close the anti-virus program when downloading. In such cases, please contact the vendors from whom you bought the products. Thus you can't retrieve the registration code from our support center, either. Note that if you buy our products from our resellers, agents or eBay, we have not the records in our order system. If you still can't get your registration code, feel free to contact us. Also, the delay of Internet or system glitches will result in failure to receive your registration code.Īlternatively, you can retrieve the registration code via our online registration code retrieval system by providing your Licensed e-mail or Order number. We will send the registration code to you instantly. If you have not received it in time or lost it, please contact email protected (Please provide the order number). If you have not found the registration email in your email box, check whether it's sent to the SPAM or Trash Bin folder. Tips: Please ensure theres no trailing blank when entering your licensed E-mail and registration code. Generally, you will receive the registration code via e-mail within one hour after the order is successful. I highly recommend this tool to all users. Copy and paste the registration code to avoid any typos, then click the Register button to go ahead. The image and sound are maintained at a very good quality in the output files. Launch EaseFab LosslessCopy, Move mouse cursor to Help menu at the upper corner and then click Register to enter the Registration window. I have used the program for three years now. ② If you select Load DVD IFO Files., you had better choose the biggest IFO file (Tip: You can right click the IFO files to choose Property to check the size of them.) containing the main movie, which will help you save much time because you needn't convert unnecessary parts.As long as your order is validated, our system will automatically send you a registration e-mail including the software download line and the registration code for that software. EaseFab Video Converter is an amazing tool for anyone working with video-from the amateur to professional. It is suggested to select the VIDEO_TS folder, and then you can load all files in this folder including trailers or commercials into the program. ( or Load BD/DVD Folder.), the whole DVD folder will open. Please click the File menu and select the corresponding command to load files into the program from your hard drive or disc. to load the files into the program from your hard drive or disc.Ģ. Directly drag and drop the files you want to convert to the main interface. ( or Load BD/DVD ISO Files.) or Load DVD IFO Files. Click the button to load video or audio files from your computer or other devices like USB device, camcorder, MP4 player, etc. ( or Load BD/DVD Folder.), Load DVD ISO Files. Please click the arrow on the right of the Disc Load button, and then select Load DVD Folder. If you have not received it in time or lost it. There are two methods available to load DVD folders, ISO files and IFO files:ġ. Generally, you will receive the registration code via e-mail within one hour after the order is successful.
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